CUSTOMER ANNOUNCEMENT

Dear Customer,

We are pleased to inform you that as of July 16, 2025, Prime Insurance is officially a member of the GRAWE Group – one of the most established and reputable Insurance Organizations in Central Europe.

Headquartered in Austria and active in 13 European countries, GRAWE brings 197 years of experience, 18 subsidiary companies, international recognition, and over 7 million insurance contracts.

The integration of Prime into this Group marks a significant milestone in our journey and ensures an even stronger presence for the future.

What does this mean for you:

• Your existing insurance contracts and rights remain unchanged.
• We are leveraging the Group’s international expertise and experience, gaining access to modern tools and innovative solutions.
• We are expanding the range of services and insurance products we will be able to offer you.

What remains the same:

Our people. We are the same professionals who have always stood by your side – with the same human-centered approach, the same commitment and the same sense of responsibility toward your needs.

Together, we are opening a new, dynamic chapter – with greater possibilities, security, and consistency. We are here – now stronger than ever – to continue providing you with protection and care.

Sincerely,

The team at Prime Insurance